TERMS & CONDITIONS
Rexroad Mobile Auto Repair Terms & Conditions
These Terms & Conditions apply to services provided by Rexroad Mobile Auto Repair and to use of rexroadauto.com. By requesting, scheduling, approving, or receiving service, you agree to the terms below.
Mobile Service
Rexroad Mobile Auto Repair provides diagnostics, maintenance, inspections, and eligible repairs at customer locations throughout Frisco, Texas and surrounding service areas.
Service is subject to vehicle condition, location, weather, safety, parts availability, scheduling, and whether the requested repair can reasonably and safely be completed as a mobile service.
Diagnostic Service
Diagnostic service is $200.
The diagnostic fee is waived when Rexroad Mobile Auto Repair completes the recommended repair resulting from that diagnostic visit.
A diagnostic appointment is intended to identify the likely cause of a vehicle concern using appropriate testing and available information. Some problems may require additional testing, disassembly, specialized equipment, or repair-shop services before a complete diagnosis can be made.
Estimates and Repair Authorization
Repair estimates are based on the information available at the time the estimate is prepared. Additional problems may be discovered after testing, disassembly, or repair work begins.
No additional repair work will be performed without customer approval when the additional work materially changes the approved scope or price.
Estimates may change due to parts pricing, availability, vehicle condition, additional labor, or newly discovered damage or failures.
Parts Policy
Rexroad Mobile Auto Repair supplies the parts used for repair work.
Customer-supplied parts are not accepted.
This policy helps ensure that installed parts meet appropriate quality requirements and allows Rexroad to properly support qualifying parts-and-labor warranty coverage.
Warranty
Qualifying repairs performed with parts supplied by Rexroad Mobile Auto Repair include a 12-month / 12,000-mile parts-and-labor warranty, whichever occurs first, unless otherwise stated in writing.
Warranty coverage applies only to the specific part or repair originally performed by Rexroad Mobile Auto Repair and does not cover unrelated failures, misuse, accidents, modifications, overheating, neglect, continued operation after a known problem, or damage caused by another person or repair facility.
Pre-Purchase Inspections
Pre-purchase inspections are $200 and generally include a visual inspection, diagnostic scan, test drive when conditions allow, and an undercarriage inspection when reasonably accessible.
A pre-purchase inspection is not a guarantee of future reliability and cannot identify every hidden, intermittent, or internal mechanical condition.
Vehicle Access and Service Location
The customer is responsible for providing safe and lawful access to the vehicle and a suitable location for mobile service.
Rexroad Mobile Auto Repair may decline or stop work if the service location is unsafe, inaccessible, restricted, exposed to hazardous conditions, or otherwise unsuitable for the requested repair.
Customer Responsibility
Customers are responsible for providing accurate information about the vehicle, symptoms, recent repairs, modifications, warning lights, known problems, and any other information that may affect diagnosis or repair.
The customer is also responsible for following repair, safety, maintenance, and operating recommendations provided after service.
Existing and Additional Vehicle Conditions
Vehicles may have pre-existing damage, worn components, corrosion, broken fasteners, aftermarket modifications, or other conditions that affect the difficulty or outcome of a repair.
Rexroad Mobile Auto Repair is not responsible for unrelated pre-existing conditions or failures that become apparent during or after service.
Delays and Parts Availability
Appointment times and repair completion times may be affected by weather, traffic, parts availability, supplier delays, vehicle condition, emergency service calls, or additional problems discovered during repair.
Any completion-time estimate is an estimate unless specifically guaranteed in writing.
Services Not Offered
Rexroad Mobile Auto Repair does not provide every type of automotive service. Services not offered include internal transmission repair or transmission replacement, tire service, and exhaust-system work.
Some repairs may also be declined when they require equipment, facilities, or conditions that are not appropriate for mobile service.
Payments
Payment is due according to the approved invoice or service agreement. Accepted payment methods may vary and will be communicated at the time of service.
Customers are responsible for all approved diagnostic, labor, parts, and applicable service charges.
Website Information
Information on rexroadauto.com is provided for general informational purposes. Service descriptions, pricing, availability, and policies may be updated from time to time.
Website content does not replace an actual vehicle inspection or diagnosis.
Third-Party Links and Services
This website may contain links to third-party websites or use third-party services such as maps, analytics, forms, hosting, payment processing, or communications tools. Rexroad Mobile Auto Repair is not responsible for the content or practices of third-party websites or services.
Limitation of Liability
To the extent permitted by law, Rexroad Mobile Auto Repair is not responsible for indirect, incidental, consequential, or unrelated damages arising from pre-existing vehicle conditions, inaccurate information provided by the customer, continued vehicle operation after a known problem, or events outside Rexroad’s reasonable control.
Changes to These Terms
These Terms & Conditions may be updated periodically to reflect changes in services, policies, technology, or legal requirements.
Contact Rexroad
Rexroad Mobile Auto Repair
15922 Eldorado Parkway, Suite 500
Frisco, TX 75035
Phone/Text: (469) 469-4521
Email: aaron@rexroadauto.com
Hours: Open 24 hours, 7 days a week
Last updated: September 15, 2026.